Frequently Asked Questions
Everything you need to know about Gladskin products and services.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
Are Gladskin products suitable for sensitive skin?
Yes, our products are specifically formulated to be hypoallergenic and free from fragrances, parabens, and sulfates to ensure they are safe for sensitive skin types.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund, minus shipping costs.
Do you ship internationally?
Currently, we ship to the United States and select European countries. Please check our shipping page for a full list of available destinations.
How should I store my Gladskin products?
To maintain the efficacy of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay.